City Hall

Utility Billing & Municipal Court windows are open!

Open Monday to Friday from 8 a.m. to 5 p.m.

Health Safety Protocols & Rules:

  • Must wear a face covering to enter and while in City Hall
  • Visitors are encouraged to utilize the hand sanitizer available in the foyer upon entry
  • Only 5 people may be in the lobby at a time
  • Must call and make an appointment to meet with City staff 
  • Plexiglass has been installed on the windows for yours and the staffs' safety

All City forms are available online if you do not wish to come to City Hall. Please visit portlandtx.com/OnlineResources to find all forms, instructions, and contact information for the Utility Billing and the Municipal Court departments.