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Making a Payment
In Person
You can pay your bill in person at City Hall, 1900 Billy G Webb between the hours of 8:00 am and 5:00 pm.

Drop Box
You can drop your payment off at the drop box located at the entrance of the City Hall and Community Center Parking Lot (Daniel P Moore Community Complex). It is a silver pedestal drop box and payments can be dropped off at any time.

Online
Pay your water bill online. It's fast, easy and convenient.

The first time you sign up to pay your bill online you will need your account number and last payment amount.  This information is included on your last water bill, or you can call our office at (361) 777-4500 during regular business hours. You will then be asked to create a login using your email address. After selecting a password, you will receive an email to confirm that your account has been activated.

While online, you can view your account and pay using a Visa or Mastercard. Like most cities, there is a convenience fee of $4 assessed for credit card payments.Viewing your account is free. You can also see your past water usage and your billing history.

Bank Draft
For some customers, bank drafting is a more convenient way to keep up with monthly billing. If you would like to set up bank drafting on your account, call the Utility Billing office at (361) 777-4500 during their regular business hours. There is no charge for bank drafting and the payment is always drafted on the 15th of each month. If the 15th falls on a Saturday or Sunday the payment is drafted on the following Monday.

By Mail
You can mail your payment to:
City of Portland
1900 Billy G Webb
Portland, TX 78374