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Animal Control

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1. What can I do if I lost my pet?
2. Do I have to register a pet in Portland?
3. What do I do about a stray animal on my property?
4. How can I avoid dog attacks?
5. My pet was bitten by another animal, what should I do?
6. What animals spread rabies?
7. How can I tell if an animal is rabid?
8. Do coyotes carry rabies?
9. What do I do if I find a bat in my house?
10. What should I do if I find a dead bird?

Aquatic Center

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1. Is the pool open year round?
2. How do I become a lifeguard?
3. How much does it cost to go to the pool?
4. Do you provide swim lessons?
5. Do you offer private swim lessons?
6. What swim lesson class should I put my child in?
7. Can I get a refund for swim lessons if my child did not attend the entire session?
8. What happens at the pool in the event of inclement weather?
9. Can I rent the pool for a private party?

Athletics

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1. Do you have adult softball leagues?
2. Do you have youth athletic leagues; soccer, baseball, football or softball?

Building & Development Services

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1. What are the rules for yard / garage sales?
2. What is the procedure for getting a POD and do I need a permit?
3. Do I need to notify the town if I have a rental property?
4. What is a certificate of occupancy?
5. How do I get a business license?

Building & Development Services - Board of Health

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1. How often does the Board of Health inspect restaurants in city?
2. What does the state Lead Law require?

Building & Development Services - Building

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1. When do I need a building permit?
2. Why is a building permit required?
3. Do I need a building permit for a fence around my house?
4. How do I get a building permit?
5. How long does it take to get a building permit?
6. How do I check the status of my building permit?
7. How can I schedule an inspection?
8. Are there any other regulatory agency approvals required for permitting?
9. What steps can I take to make sure my contractor is licensed by the state or county?
10. Where do I file a formal complaint about my contractor?
11. How can I find out where my property line is located?
12. Can I get a copy of my home or business foundation and site plan?

Building & Development Services - Permits

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1. Where can I find a waste hauler permit application?
2. Where can I find an application for demolition?
3. Where can I get a permit for a gas line?
4. Where do I get a plumbing permit?
5. Where do I get an application for an electrical permit?

Code Enforcement

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1. How often do I have to cut my grass?
2. I live next to an alleyway. What are my responsibilities?
3. What are the requirements for keeping shrubs and structures from hampering visability at intersections?
4. Why are these code enforcement matters necessary?

Community Center

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1. What are the Community Center hours of operation?
2. What are the membership fees for the Community Center?
3. What does a membership to the Community Center include?
4. Is the Community Center available for rent?
5. What times are the Silver Sneakers classes?
6. How much is a Silver Sneaker membership?
7. What does a Silver Sneakers membership include?
8. Do you have group exercise classes?

Fire

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1. What can I burn in my backyard?
2. What is 2-1-1?
3. What is Code Red?
4. Prevent Dryer Fires
5. Are all firefighters paramedics?
6. Gas Barbecue Grill Safety Concerns
7. How far are barbecue pits required to be from buildings?
8. Why Should My Home Have Smoke Alarms?
9. Carbon Monoxide Danger
10. Does the Fire Department recharge or re-inspect fire extinguishers?
11. Does the Fire Department assist in installing child safety seats in cars?
12. Kitchen Fire Safety Tips:
13. Make and Practice your Home Escape Plan
14. How Do I Keep My Smoke Alarm Working?
15. Holiday Fire Safety Tips

Human Resources

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1. How do I apply for a job?
2. Why was my application not considered?
3. May I send a resume?
4. How can I check the status of my application?

Hurricanes and Other Disasters

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1. What is 2-1-1 ?
2. What should I do about my pets?
3. How do I turn off my water?
4. What should be my first steps when a hurricane is reported coming towards town?
5. When can I return home after a Hurricane evacuation?
6. When is Hurricane Season?
7. Where can I find evacuation traffic information?
8. What steps should I take to prepare for Hurricane Season?
9. When and why should I evacuate?
10. Where can I get hurricane information while on the move?

Kidz Klub

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1. Why do I have to pay an additional registration fee in the same school year?
2. Where is registration held?
3. Why do I have to pay the same amount of monthly tuition on a short month such as December?
4. What age must my child be in order to enroll in Kidz Klub?
5. Must I pay even if my child does not attend?
6. When is monthly tuition due?
7. What is the cost for Kidz Klub?

Library - Additional Services

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1. What Additional Services Do You Offer?
2. What Additional Services Do You Offer?

Library - General Questions

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1. What are the library's hours?
2. Can I borrow books from another library?
3. Do you accept donations?
4. When is the book sale?
5. Where are city and library jobs posted?

Library - Library Cards

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1. What do I need to get a library card?
2. Do I have to be a resident of Portland, Texas to obtain a library card?
3. How much does it cost to get a library card?

Library - Research

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1. I am interested in local history. What resources do you have?
2. I am researching my family roots. Can you help me?
3. What resources can I access online?

Library - Rules & Procedures

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1. How many items can I check out?
2. How long can I keep the items?
3. I haven’t finished reading my book. Can I keep it longer?
4. My library book got damaged (dog chewed on it, it got wet, etc.). What do I do?
5. The book I am looking for is checked out. Is there a way to reserve it?
6. Can I reserve movies or music?
7. I browsed your catalog from home, and the item I need is available. Can I reserve it to pick up later?
8. You don't have the item I am looking for. Can you look for it in other libraries?
9. Can I return books borrowed here to the Corpus Christi Library?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Parks

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1. What are the pier hours?
2. Are there any parks that are available for rent?

Police

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1. What phone number do I call for the Police?
2. How are Portland police officers trained
3. What is the requirement for display of my address?
4. Is there a teen curfew in Portland?
5. What is 2-1-1?
6. What is Code Red?
7. Where do I go to obtain a new driver license?
8. Do police officers have quotas for the number of citations they must write?
9. Do I need a permit for a block party?
10. How much is the alarm registration renewal charge?
11. What are the On-Street Parking Regulations?
12. Are there any parking bans in Portland?
13. Where can I find out about the laws related to parking?
14. Where do I report a streetlight or traffic light outage?
15. How can I get a "Slow - Children at Play" sign for my street?
16. How do I get a handicap parking permit?
17. How do I get a stop sign installed or the speed limit on my street lowered?
18. Can I contest a traffic ticket?
19. How do I file a police report?
20. Can I get a copy of the police officer's accident report?
21. Where do I register a Motor Vehicle?

Public Works - Streets & Drainage

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1. Who is responsible for street maintenance?
2. How do I report a pothole on the street?
3. There's a big crack in the sidewalk on our street. Who's responsible for repairs?
4. Who is responsible for driveway repairs to private residences and business?
5. Can I sweep leaves and grass on to the street for the street sweeper to pick up?
6. Where do I report a streetlight or traffic light outage?
7. Who is responsible for tree removal and/or trimming?
8. Who is responsible for the maintenance of the city storm drains?

Public Works - Trash & Recycling

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1. Who picks up our garbage and recycling?
2. When are the garbage collection days?
3. What items will NOT be picked up?
4. Who picks up bulky items?
5. How can I get a new recycle cart?

Public Works - Water & Wastewater

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1. How do I shut off my water?
2. How do I know if I have a leak?
3. I have a leak on my property. Can someone from the city fix it?
4. What is hard water?
5. How is hydrogen sulfide gas produced in a water heater?
6. Does the City of Portland add fluoride to its drinking water?
7. What is our water source?
8. How can I check for a leaky toilet?
9. What should I do if my sewer is blocked?
10. Where does city maintenance end?

Senior Center

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1. What are your hours of operation?
2. Is there a fee to join the Senior Center?
3. Is lunch provided at the Senior Center?

Skate Park

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1. What are the skate park hours of operation?
2. What are the skate park membership fees?

Utility Billing

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1. Where can I pay my utility bill?
2. When is my bill due?
3. How can I start my new water service and do I have to pay a deposit?
4. I just need my water service on temporary, do I have to pay for a deposit?