Online forms for Utility Billing & Municipal Court

Utilities Billing and Services

Utility Bill Payment Options - You can pay your utility bills online, at HEB, or by mail
- Online payments website:
  https://www.municipalonlinepayments.com/portlandtx/utilities
- Mail payments to:     City of Portland - Utility Billing
                                    1900 Billy G. Webb Dr.
                                    Portland, Tx 78374       
- For cash payments visit the Customer Service desk at HEB
- Deposit your utility bill payments at the Dropbox in the parking lot between City
  Hall and the Community Center
NOTE: You must include the service name & address on all correspondence.

Utility Forms - Processing these forms takes up to 24 hours
- New Service (Residential & Commercial) applications & information can be
  found here: New Water Service page
- Transfer Services application can be found here: Utilities Transfer Form
      - Transfer Services information can be found here: 
         Important Information for Transfer of Services
- Disconnect Services application can be found here: Utilities Disconnect Form
- Courtesy Water Service form can be found here: Courtesy Water Form
NOTE: Download and fill in the applications. Completed applications need to be mailed in or emailed. See the mailing address and email address below. 
If you would prefer to submit the form in-person, you are welcome to come into City Hall starting Monday, June 15, 2020!
NOTE: Courtesy Water Service was suspended but has resumed as of 5/20.

Utility Billing Contact Information
Phone: 361-777-4500
Email: UtilityBilling@PortlandTx.com  
Mailing address: 1900 Billy G Webb Dr. Portland, TX 78374
NOTE: All forms must be downloaded, printed, filled out, scanned, and emailed to the Utility Billing Department.